TOTAL QUALITY MANAGEMENT PAPER 1

DOWNLOAD ELECTRONICS ENGINEERING ECE PREVIOUS YEARS QUESTION PAPERS B.TECH PTU TQM

TOTAL QUALITY MANAGEMENT ME 251 (NEW) B. TECH. 6th Sem. JUN/2k5

Max Marks 60
Note: Section A is compulsory. Attempt any four questions each carrying 5 marks from section B and any two each carrying 10 marks from section C.

Section A (10 x 2 = 20)

1.
a) Discuss the concept of TQM.
b) What are the objectives of TWM?
c) Discuss salient features of TQC,
d) Distinguish between TQM and ISO 9000.
e) What are dimensions of quality?
f) What is JIT?
g) What do you understand by Kanban?
h) What is quality circle?
i) What are quality system?
j) What is Documentation?

Section B (4 x 5 = 20)

2. How would you convince your ECO for implementing ISO 9000 in our company?

3. Define benchmarking. What are different types of benchmarking?

4. Discuss the benefits of TQM.

5. How does JIT help the manufacturing system to improve productivity? Explain.

6. What is empowerment? What effort can e made to empower individual employee and their groups in an organisation?

Section C (2 x 10 = 20)

7. Compare and contrast JIT and MRP. Which is more suited to Indian companies?

8. Discuss the factors affecting process management.

9. Write notes on the following:
(a) Quality Assurance System
(b) Taguchi methods.